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Peter Reynolds

The life and times of Peter Reynolds

Posts Tagged ‘crass

“The Only Thing Drug Gangs Fear Is Legalisation”. The Independent 26th August 2010

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Superb piece in The Independent today

Superbly argued!  Thank you to Johann Hari.  Thank you to The Independent for giving the space for this to be heard.

Violence Breeds Violence.  The Only Thing Drug Gangs Fear Is Legalisation.

28,000 deaths in Mexico in four years because of drug laws!

It could be the same in the UK.   Our new drug strategy is in preparation but the only people applauding the disgraceful sham that is our drug strategy consultation are drug dealers and criminals.  James Brokenshire of the Home Office, the man intent on breaking British society,  is so backward in his thinking that he makes Alan Johnson look progressive.   He is blind to the evidence and the facts, to what is happening in Mexico and elsewhere

There is blood on the hands of cowardly politicians in the UK too.  They have shirked this issue, avoided grasping this nettle for too long.  Brokenshire can only have been offered as a lamb for sacrifice here – surely?  His arguments are too ridiculous, his distortion of science too crass. He is bound to fail if he persists but he will cause death, misery and degradation for thousands.  He personally will be responsible for a massive increase in street crime – inevitable if he tightens prohibition.  He will not have committed the crimes himself but he will have negligently and recklessly ignored proven current best practice.  His attitudes fly in the face of all logic, research and science.

The government is riding roughshod over the massive outcry for drug law reform on the Your Freedom website.  Surely, even if public opinion, morality, logic, science, history or common sense won’t convince them, Baroness Meacher’s claim of £19 billion per annum of waste will stir them to action!

Surely, if nothing else, the cash will make the government see sense!

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A Fundamental Problem At The BBC

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I am very close to being the BBC’s biggest fan.  It is a remarkable and entirely unique institution.  Somehow it occupies a place between the state and the people which I can find no comparison for.  It would be easy to define it as some sort of socialist idea but it is genuinely independent from the state.  I do, however, have some concerns about its accountability.  I am very concerned about the way it handles complaints.

No Complaints Accepted Here

I have grown up with the BBC and I trust it.  In fact, I think that it’s done a better job of maintaining Britishness and values of integrity, tolerance, fairness and justice than any UK government of any political complexion.  That’s why the curmudgeons in all political parties turn against it.  I think Jeremy Hunt’s recent attacks and comments were particularly poorly judged.  He hasn’t a had a good start in government at all has he?

I made a complaint to the BBC recently and I am very, very unhappy about the way it has been handled.   The subject is not relevant here.  I shall write about it in future but for now it would distract from my point.  I am horrified to discover that the BBC does not handle complaints itself.   They are outsourced to Capita in Belfast which describes itself as “the UK’s leading outsourcing company…at the leading edge of redefining and transforming services to the public.”  For me that needs a huge pinch of salt, a mountain in fact and even then I’m choking on it.

Handling complaints should be at the very heart of an organisation.  It is the essence of your brand.  There is no more important management function.  Contracting them out is an abdication of responsibility.  More than that, it is a complete failure of integrity, a massive mistake.   If an organisation is truly committed to meeting its customers’ needs it must be as close to them as possible.  This irresponsibility strikes at the very heart of everything I value about the BBC.  I am deeply disillusioned.

If this disastrous decision had resulted in a well administered service then that might be some consolation but not a bit of it.  It is dreadful.  Every bit as bad as any horror story you’ve heard about British Gas, BT or yes, even a bank.  This is the British consumer experience at its very worst.

Not What It Used To Be

In sharp contrast to the rest of the BBC’s websites, try making a complaint online.  It’s like something from the very early days of the internet with clumsy, badly aligned fields and an archaic feel.  I almost expect to hear a modem whistling away in the background.  From a complainant’s point of view it’s quite useless.  You don’t get any option to save a copy of your complaint or email it to yourself.  You don’t even get an acknowledgement once you’ve completed it so you’re left with a completely unsatisfactory feeling of uncertainty.  Did they get it or not?  Will I get a reply?  When?

It gets worse.  Complaints are lost.  They don’t get answered at all.  They certainly don’t get answered within the 10 working days promised.  One answer I received was just laughable in its anodyne, crass simplicity.  It was nothing more than an patronising acknowledgement of what I was “unhappy about”.

Useless

I could go on even further but I won’t.  It does get even worse and it becomes embarrassingly so when Capita start to trot out the oldest excuse of all about “system problems”.  It is an excruciatingly bad, defining example of appalling customer service.  I’d say it takes the biscuit.

All this is the inevitable result of outsourcing your complaints procedure.  That aspect of business that should be one of your most important tools.  What’s worse is that Capita are absolutely useless at doing the job.

It is no exaggeration to say that, for me, this rocks the very foundations of everything I believed about the BBC to the very core.  It is not the organisation I thought it was.  I feel betrayed.  I am “disgusted of Tunbridge Wells”.   In fact,  I am very, very, very disgusted of Weymouth, Dorset.

Keir Starmer – The Next Lord Widgery?

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No Better Than A Terrorist

The scandalous decision not to prosecute PC Simon Harwood over the death of Ian Tomlinson is reverberating right across the world.

British justice has become a laughing stock and our proud history of freedom, liberty and fairness is heaped with derision – and deservedly so

When the establishment needs to dissemble and misinform it calls on its tame lawyers and paper tiger figureheads.   Keir Starmer, the DPP, is clearly angling for his peerage and his place on the government roster of professional liars, deceivers and propagandists.

In 1972, when British soldiers murdered protestors on the streets of Londonderry, they wheeled out Lord Widgery who produced a report of such crass dishonesty and fundamental deception that it took a further enquiry lasting 12 years and costing £200 million to expose it as nonsense.

When millions across the world have witnessed the unprovoked assault from behind on Ian Tomlinson, they have wheeled out Keir Starmer, another tame QC, to demonstrate a complete absence of integrity and deliver a deeply corrupt, manipulative and unforgivable decision not to prosecute.

In the last 50 years more than 1,000 people have died while in police custody in the UK but not a single policeman has been prosecuted.

Is it any wonder that we have pond life like Raoul Moat feted and worshipped by the underclass when they suffer under the yoke of police oppression, when they see no justice nor fairness nor hope?

The truth is that PC Simon Harwood and Raoul Moat are two peas from the same pod.  Police websites, such as the notorious Inspector Gadget, reveal serving police officers’ attitudes just as perverse as those that supported the Raoul Moat Facebook page.  The police are completely out of control, ineffective, mismanaged and corrupt.

It took 30 years for the Metropolitan Police to admit that one of its officers was responsible for the death of Blair Peach.

The suggestion from the extreme left is that we are being softened up and desensitised against a future where with swingeing public expenditure cuts we can expect to see riots in the streets and more police violence.  I don’t buy this conspiracy theory but I am desperately worried for the future of British justice when men like Keir Starmer are in charge.

It isn’t just incompetence.  It isn’t just misjudgement.  There is clear intent to pervert the course of justice.  He knew that the six month limit on bringing a charge of common assault was passing.   He knew that the conflict between expert evidence was for a jury to determine.  He knew that never was it more essential “in the public interest” for a prosecution to be brought.

Keir Starmer is every bit as dangerous to the fabric of our society as any terrorist or subversive.  Look at how many lives Lord Widgery’s behaviour was responsible for.  Look at how his lies prolonged the violence and fed the divisions within Northern Ireland.  The same thing is happening all over again.

PC Simon Harwood, Raoul Moat, Keir Starmer.  They are all the same.  They are all a danger to society.   They should all be behind bars.

In Defence Of Nick Griffin

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"Oh let him in. He's harmless really!"

I am not a supporter of the BNP but I defend their right to campaign for their policies, especially those individuals who have been elected to office.

Despite his crass, discourteous behaviour, it was a mistake to have Nick Griffin barred from the Queen’s garden party.  He was invited there as an elected MEP and he should have been welcomed in accordance with his office.

A bad mistake.  Far too clumsy to have been made by any member of the Royal Family itself.

Written by Peter Reynolds

July 22, 2010 at 10:28 pm

Anne Frank – The BBC Gets It Wrong Again

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Isn’t it inappropriate, insensitive and downright crass of the BBC to be broadcasting ” The Diary Of Anne Frank” at a time when Palestinian children are being murdered by the Israelis?

Israel is behaving as a Nazi power.  Gaza is the equivalent of the Warsaw Ghetto.  For pity’s sake, 10 paramedics have been killed since the brutal,  inhuman land invasion.

In other respects the BBC is so oversensitive as to be absurd.  When John Sergeant resigned from “Strictly Come Dancing” it immediately offered refunds to anyone who had voted for him yet now, while women and children are massacred in Gaza by the evil Israelis, it wants us to watch this?